Once your new HVAC system has been installed you should take the following steps regarding your equipment’s warranty:
Read the fine print on the manufacturer’s warranty
- Manufacturer warranties only cover your equipment’s parts and are only honored if a licensed HVAC contractor confirms that the problem was caused by a manufacturer defect and not you.
- Parts warranties only cover large system components which means air filters, fan belts, electrical wiring and lubrication are up to you to maintain.
- You can purchase extended parts and labor warranties from the contractor who installed your system. Extended warranties can vary based on the contractor and equipment.
Register the warranty (except for in California and Quebec)
- A registered warranty covers your parts for much longer than an unregistered basic limited warranty. Each warranty varies based on the installed equipment.
- Many manufacturers require you to register your warranty within a specified time after your equipment has been installed. Failure to register your warranty within the time frame specified can reduce the lifespan of your warranty.
- Even though California residents are not required to register their warranty, Right Now Air & Solar does it for our customers anyway.
Have annual maintenance done on your equipment and keep your receipts
- Annual maintenance is required by most manufacturers to keep your warranty valid. In addition to keeping your warranty valid, annual maintenance ensures your system will perform at optimal efficiency and extend its life span.
- Keeping records of maintenance done by a licensed HVAC contractor will be useful if you need to file a claim on a defective part. You must prove the part failed due to a manufacturer defect and not because of a lack of equipment care.
Ways people void their HVAC equipment’s manufacturer’s warranty
1. Improper installation
Hiring a licensed, insured and bonded HVAC contractor to install your HVAC equipment is the best choice. Most manufacturer warranties actually require a professional HVAC company to install your system. A DIY or uncertified installation usually results in poor equipment operation, comfort issues, and higher energy bills. Each system should be tailored to your home’s design and your unique comfort needs. Remember that the cheapest price is not always the best value. The manufacturer may request proof of professional installation before honoring your warranty.
2. Failure to register your warranty
Many manufacturers require you to register your warranty within a specified time after your equipment has been installed. Failure to register your warranty within the time frame specified can reduce the lifespan of your warranty.
3. Repairing your system with unapproved parts
If your system for any reason does need repairs that require replacement parts, using only manufacturer-approved parts is a good idea. Using off-brand parts will usually void your warranty. The company that manufactured your HVAC equipment can’t risk guaranteeing another company’s parts and can only vouch for OEM (original equipment manufacturer) parts because they’ve been tested and approved by the manufacturer for compatibility and functionality.
4. Neglecting annual maintenance
Annual maintenance on your HVAC system reduces utility bills, ensures optimal system performance, improves air quality, decreases repairs, and maximizes the life expectancy of your system. Without regular maintenance, you can void your manufacturer’s warranty. A manufacturer can’t guarantee the performance of neglected equipment. Even the best heating and cooling systems require maintenance and periodic repairs to continue properly functioning for years to come.
Be sure to have a professional licensed HVAC contractor provide annual maintenance on your system as this is what many warranties require. Also, make sure you get more than just a visual inspection. Find out what should be included in an annual tune-up. Most HVAC contractors offer annual maintenance service agreements. Learn more about Right Now Air and Solar’s STAR programs.
5. Failing to keep proper records
If you ever need to claim coverage from your warranty, the manufacturer will ask for documentation of installation and maintenance performed by a licensed HVAC contractor. To be able to prove you’ve been following the guidelines of your warranty, keep all invoices from each service provided by a licensed professional.
Let Right Now Air & Solar maintain your system and help you avoid voiding your warranty. Contact us today!